Carol works with leaders and teams to 'raise their game' by strengthening stakeholder relationships, building influencing skills and developing their networks.

“Intentional integration of tech is a means to amplify coaching’s impact and reach, not a replacement for the transformative power of human connection in coaching and all relationships. AI is redefining  coaching, just as it is transforming the work, careers and organizations of clients. The safest prediction recognizes that changes are happening faster than even the people developing the technology thought possible.”

Coaching at Work; Volume 19, Issue 1.  January-February 2024.

Get to know Carol

As a coach, Carol has a strong track record over 20 years of successful partnerships with global leaders and their teams on challenges such as: mobilizing their organisations around strategic pivots; scaling their influence across complex global matrix organisations; and accelerating their success in new roles. She has also worked with leaders who moved from large global organizations to lead smaller, privately-held companies. She has built her coaching practice through direct contracts with large global enterprises as well as long-standing collaborations with major global coaching providers.

Focus on Coaching with Tech

Carol is a leading voice in tech-enabled coaching, adept at guiding organizational buyers and coaches through the complex, crowded vendor landscape. She combines her deep market understanding with a commitment to empowering buyers and coaches, improving access to coaching and integrating technology in coaching ethically.  She is known for supporting the coaching community on its learning curve to make informed decisions on digital tools and platforms that accelerate and sustain client development. Carol also encourages coaches and buyers to leverage the tools and data already available to clients via their employers as well as their consumer use. As co-leader of the Tech Workstream of the UK's Future of Coaching Collaboration, she provides expert insights into the latest technology trends and their impact on coaching. She and her co-leads facilitate discussions on topics such as: VC lens on the coaching market; new coaching products and tools; digital wellness and; emerging guidance from coaching professional bodies on using AI in coaching. 

Carol’s Career Path

Before establishing her coaching and consulting practice, Carol worked as Senior Consultant and Team Leader in the Talent Development practices of two leading professional services firms, Hewitt and Towers Perrin (now AON Hewitt and Willis Towers Watson, respectively). She was also Board member and Director of a UK firm specializing in talent development. Carol brings experience as a Community Mentor on digital learning platforms such as Coursera. Earlier in her career, Carol completed her BA in Linguistics at Pomona College and the MBA program at New York University.

All work and no play? Not for Carol!

Carol is a “working snowbird”, splitting her time between Arizona and the UK. She specializes in gardening in tough soils such as the heavy clay of Essex UK and the caliche of southern Arizona. Her proficiency in Spanish comes from her extensive living and working experiences in Mexico and Ecuador, dogged use of Busuu and bingeing on streaming services in Spanish. She also uses her Spanish and behavior change skills in her community service work supporting US voter registration and engagement.

Keeping Up With Tech

Carol shares her expertise on tech for the coaching market via webinars and publications:

Working with Carol

1:1 Coaching and Team Development

Consulting on Managing Coaching

Coaching Technology Market Updates